Terms & Conditions

Terms & Conditions

Hello and welcome to jkkeepsake.co.uk.

 

Ordering online

Please ensure you select the item you would like to buy, check all your details when placing your order with us to make sure all the information is correct, then add to shopping cart. Once you are happy with the items in your cart, click  ‘Checkout’. JK Keepsake cannot be held responsible for any incorrect information once your order has been confirmed. Please read the delivery and returns information for postage charges. Note that when ordering multiple size items the postage will be based on the largest product.

Ordering  by email for bespoke products 

Please ensure you email us the correct details for the product you would like to be designed and hand-made, bespoke orders can take 2-3 weeks and our chairs 8-12 weeks. However we always do our very best to deliver earlier. We may ask you for a contact number to discuss your order, if further information is needed. We want to ensure you receive the exact design and careful bespoke service we offer. You can contact us for this service at info@jkkeepsake.co.uk

Our Products

Our products are made using careful attention to design and detail. They should be treated with care to enjoy the beautiful quality.

Colour Disclaimer

We have used high resolution images throughout the site to provide you with the best likeness possible however due to the limitations and the relative inconsistencies of various display monitors, the colours you see on your screen may not be a totally accurate reproduction of the actual product. We strive to make our colours as accurate as possible, but screen images are intended as a guide only and should not be regarded as absolutely correct.

Customer Care

We want all of JK Keepsake customers to be happy! If you need any further information about our products or your order, please email us at info@jkkeepsake.co.uk

Our Website

We reserve the right to alter or make changes to our website at any time. This may include updating or removing designs, product information, and prices.

We would also like to draw to your attention that we will also from time to time update or change our terms and conditions without prior notice to our customers, but please be assured the revised information will always be found on our website in our terms and conditions.

Copyright & Trademarks

This Website  is operated by JK Keepsake. All designs, text and other content that you see here is owned by us. All rights reserved. It is not for commercial use, and unless we specifically agree prior permission, you cannot copy, distribute, publish or alter the Website content in anyway. By using the Website you agree to respect the intellectual property rights of JK Keepsake and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. 

Mailing list

We’d love you to sign up to our mailing list so that we can send you a monthly email full of news and special offers. Should you wish to be removed from the mailing list at any time please follow the ‘unsubscribe’ link at the bottom of our newsletters or email us directly at info@jkkeepsake.co.uk. Our database only holds the email address and first name and will store no other personal details. We will never disclose your email address to any other individual or company.